Privacy Policy

We attach great importance to the protection of your privacy. Therefore, your personal data will be treated confidentially and in accordance with the law and this declaration.

We attach great importance to the protection of your privacy. Therefore, your personal data will be kept safe and in accordance with the law and this declaration.

1. Principles of our Privacy Policy

The pointers mentioned in this document are aimed at providing information about the purpose, extent and manner of collecting, processing and using your personal information. Please be aware that this statement of data privacy is applicable to all pages of this website ( If any link or advertisement on our website directs you to a third-party website, please look into their data handling and privacy policy before offering any information.

2. Personal Information

Any kind of information that identifies a person is known as personal information, like name, address, phone number or email address. We do not ask for your personal information for using the website, however, you can voluntarily share your information when you try to connect with us. We store the information you willingly provide while connecting with us, but we do not share or transfer your personal data with any third-party.

3. Anonymized Data

When you use our website, some of your data automatically gets shared with our website host provider. This data shared with us generally consists of the version and type of the browser that you are using, your operating system, date and time of your visit and referring URL. This information is automatically stored in the server logs by the host provider. This information is basically anonymized, hence does not count as personal data and is used only for statistical evaluations and analysis. However, if we doubt any form of unlawful activity or usage, we have the right to check this information in detail.

4. Applicable Legal Principles

The undermentioned legal principles guide the usage and processing of your personal data:

  • Article 6 (1) GDPR serves as the legal basis for processing operations for which your consent has been obtained.
  • Article 6 (1) GDPR is the legal basis for data processing to fulfil our services, to carry out contractual arrangements and to answer inquiries.
  • Article 6 (1) GDPR applies as far as we need to process your personal data to fulfil our legal obligations.
  • Article 6 (1) GDPR serves as a legal basis if the processing of your personal data is necessary to protect your vital interests or the vital interests of another natural person.
  • Article 6 (1) GDPR is used for the protection of our legitimate interests or the legitimate interests of a third party commissioned by us.

5. Processing of Personal Data When You Contact Us

When you contact us through phone, email or the contact form, we save the information that you provide to us under the guidelines of Article 6(1) GDPR. This is for the purpose of answering your queries and processing your requests. We will record the conversations while contacting you in order to keep log that all the legal requirements were met during the discussion. If archiving your information is not important for legal purposes once your query is closed, we will delete your personal information that was communicated to us during the discussion.

6. Newsletter

You will need to register with your email address if you wish to receive our newsletter. We will log that you registered for the newsletter and will also send you a confirmation email on your registered email address, after you have completed the registration process. By registering, you allow us the right to regularly send you our newsletters on your email id, following the guidelines of point(a) of Article 6(1) GDPR.

However, if at any point, you wish to cancel your subscription, you can directly unsubscribe from our newsletter by clicking the unsubscribe button, which will also cancel your consent to share your information with us. You can also opt out of receiving our emails by directly emailing us. We will only keep your email address and registration information saved on our logs as long as it is needed to prove that you have been registered in the first place. In correspondence with the limitations periods mentioned in the civil law, this period will last a time limit of three (3) years at the latest.

7. Collection, Use and Processing of Personal Data for Processing Orders Placed Online

Your personal data will be collected and used only as needed to process your order and fulfil your requests.

Conclusion of a contract with us will need you to provide your data, and it will be impossible to enter into a contract with us without giving out your personal information. The usage and processing of your personal information will be guided by the point (b) of Article 6 (1) GDPR and it is a part of the prerequisites for completion and execution of a contract with you.

Without your explicit consent, we will never transfer or forward your data to any third party, to which our service partners will be an exception. Our service partners are those who help us execute our obligations and in managing our contractual agreement, or service providers, who facilitate order processing. In addition to the list of recipients already mentioned in the individual clauses of this policy of privacy, the other recipients offering services to us are- shipping service providers, payment service providers, E-commerce service providers, merchandise managers, web hosting providers, IT-service providers and order processing service providers. We ensure compliance with the legal obligations and requirements at all times and data shared and transferred is only on the needs basis to fulfil our contractual obligations with you.

8. Duration of Storage of your Data

Unless you have given your consent to further processing and use of your data after the completion of our contract with you, your data will not be deleted for the duration of the warranty period. Furthermore, it will be stored keeping in mind the account statutory obligations for tax and commercial retention periods. Post all these time limits have passed, your data will be permanently deleted.

9. Data Security

We use data encryption methods to secure your data when you visit our website over the Internet. In order to ensure sufficient data security during transmission, we use secured encryption methods (SSL). A secure connection is indicated by the "https" prefix in our domain name, which is displayed in the address bar of your browser.

We implement technical and organizational measures to guard our website and other systems against loss, destruction, unauthorized access, modification or disclosure of your data to unauthorized persons.

Please be informed that complete data security cannot be guaranteed when communicating via email. Therefore, it is always recommended to use the postal services, especially for correspondence with sensitive or vital content.

10. Use of Cookies

To make your usage of our website effective and pleasant, we use cookies within the framework of point (f) of Article 6 (1) GDPR.

Cookies are small files that allow us to store specific device-related information on your device (PC/Mac, tablet, smartphone etc.). Thus, we obtain certain information about your computer, your connection to the Internet, including IP address, browser used, operating system, etc.

Most of the cookies we use are the session cookies. After you have left the site or after the session has ended, these cookies are automatically deleted. Other cookies remain stored on your device until you initiate the deletion process. These cookies allow us to recognize your browser the next time you visit our website so that we can offer you seamless services.

As a user, you can manage the usage of cookies. Most browsers have a feature that allows you to restrict or completely prevent the storage of cookies and to enable the automatic deletion of cookies when the browser is closed. Additionally, you can also disable cookies separately by setting up an opt-out cookie. Please note that you may have to disable cookies on all your browsers individually. However, it should be brought to your attention that without cookies, the usability of our website may be affected and some of the features may not work as designed.

11. Embedded Third-Party Content

Some pages on our website may include third-party content like youtube videos or online direction images from Google Maps. Content from third-party providers requires them to be able to detect your IP address when you visit our website or the interlinked third-party pages. The IP address is a prerequisite so that users can view the content and without it, the content from third-party pages cannot be sent to your browser.

We use only that third-party content whose provider uses the IP address solely for the purpose of linking to his content. However, we have no knowledge on whether a third-party stores the IP addresses, e. g. for statistical purposes. Once such a policy comes to our notice, we will inform you about the same.

Please note that if you use this content, your data may be transmitted to the United States of America. There is an adequacy decision by the European Commission for data transfers to the U.S.A.

You can easily prevent the processing of your personal data by disabling JavaScript. However, it should be understood that in this case you will not be able to use all features of this website.

12. Social Media Plug-ins

In agreement to the first sentence of point (f) Article 6 GDPR (1), our website makes use of plug-ins from different social media services like Twitter and Facebook in order to increase the online presence of our organization. In this case, the respective service provider shall be liable for privacy-compliance in operations. We have attempted to guard your privacy by including double-click buttons that can be used for activating social media plug-ins if you wish to do so.

12.1 Use of Facebook components

Our website implements social network components provided by Facebook is a service of facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA.

Every time you visit the pages of our websites where these integrated components are active, it will cause your browser to exchange information with Facebook, showing which specific page of our website you are viewing at that moment. Such information (including your IP address) is transmitted from your browser directly to the Facebook server in the USA and will be stored there.

If you are already logged into Facebook while accessing our website, the information collected by Facebook through our website will be directly linked to your personal Facebook account. If you press the “Like” button or choose to comment, then this information will also be linked to your personal Facebook account and stored there.

Additionally, as long as you are logged on to your Facebook account, the information that you have accessed on our website will be forwarded to Facebook regardless of whether you have clicked any component or not. Facebook can use this information for the purpose of advertising, market research and objective-based redesign of the Facebook pages. To this end, Facebook creates various profiles like user, interest and relationship profiles.

If you want to avoid your data and browsing behaviour from being transmitted to and stored by Facebook while you are accessing our website, you must log out of Facebook before you visit our website. Facebook’s Privacy declaration will be able to shed more light on collection and use of data by Facebook, about your rights in this regard and the setting options for protecting your privacy:

Different third-party tools can be used to block Facebook’s social media plug-ins via a browser add-on. More information can be found online by using a search engine of your liking entering the search words: "facebook", "plugin" and "block“.

An overview of Facebook plugins can be found at:

12.2 Twitter

Plug-ins of the short message network on Twitter are integrated on our website. The operating company of Twitter is Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. Integration of Twitter plug-ins (tweet button) can be easily recognized by the Twitter logo on our page. When you visit a page of our website containing such a plug-in, a direct connection between your browser and the Twitter server will be established. Twitter receives the information that you have visited our website with your IP address. If you click the tweet-button while being logged in to your Twitter account, the contents of our pages will be linked to your Twitter profile. This allows Twitter to associate your visit to our pages with your user account. We would like to point out that we as website operators are not aware of what information this transmitted data contains and how it will be used by Twitter.

Don’t forget to log out of your Twitter account first, if you wish to avoid Twitter associating your visit to our pages. For more information, see the privacy policy of Twitter:

13. Your Rights

In compliance with Articles 15 to 20 GDPR you have the following rights in relation to the collection of your data:

a) Right to Obtain Information

You have the right to obtain information about the personal data stored.

b) Right to Rectification

You have the right to request immediate rectification of inaccurate personal data and/ or completion of incomplete personal data that concerns you.

c) Right to Restriction of Processing

You have the right to demand the restriction of processing of your personal data, as far as the accuracy of the personal data is contested by you, or as far as the processing is unlawful. As an alternative to deletion, you may demand from us to restrict the use of your personal data, as far as you need this data for the establishment, exercise or defence of legal claims. You may also further demand the restriction or omittance of the deletion if you have objected to the processing of your data pursuant to Article 21 (1) GDPR pending the verification on whether our legitimate interests in the data use and/ or processing override yours.

d) Right to Erasure

You have the right to obtain the erasure or deletion of your personal data that we have stored unless the processing is necessary for exercising the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims.

e) Right to Notification

If you have asserted your right to rectify, erase or limit processing, we will try to notify all recipients to whom your personal data has been disclosed of such rectifications or erasure or restriction of processing of the data unless this seems impossible or involves a disproportionate effort.

f) Right to Data Portability

You have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format. The same will apply if you demand that your data is to be transmitted to a third-party. If you require the data being directly transmitted to another controller, this will only be done where technically feasible.

g) Right to Object

If your personal data is processed on the basis of legitimate interests in accordance with point (f) of Article 6 (1) GDPR, you have the right to object to this processing any time in accordance with Article 21 of the GDPR.

h) Right to Revoke Previously Given Consent

It is well within your rights to revoke your consent to the collection of data at any time with effect for the future. The data already collected until the legal validity of the revocation remains unaffected. Please understand that for technical reasons the implementation of your revocation may take a little time during which you may still receive messages from us.

i) Right to Lodge a Complaint with a Supervisory Authority

In accordance with Article 77 of the GDPR, it is well within your rights to file a complaint with the supervisory authority if you believe that the processing of your personal data violates data protection laws or is otherwise unlawful.

14. Contact

If you have any additional questions or comments, or if you see anything on our website that you think is inappropriate, please contact us at:

Bit Guardian GmbH
Am Kirchenhölzl 14, 82166 Gräfelfing,